All key requisitions including new keys, key transfers, key returns, and core requests are to be submitted via email using the electronic Key Request form and submitted to mhcserv@mcmaster.ca.
Note: Please ensure you complete the key request form. Please provide a departmental chartfield string (along with the correct MAC Staff/Faculty ID no. and McMaster domain email address) on the key request form and have it signed off by the appropriate *approved* signing authority.
Forms missing an account number or submitted without the signature of an approved Department Manager/Administrator/identified delegate will not be processed. You are responsible for filling out Part A of the request form and making sure that it is complete and has the proper approval before submitting it to MHC Corporate Services (mhcserv@mcmaster.ca). Incomplete key request forms will not be processed.
Key requests will normally be completed within 10 working days. Please allow 2 weeks for core changes. Security will notify the requestor when the key is ready to be picked up. Please ensure that you bring your McMaster photo ID when you pick up your key.
- DBHSC Key Request form McMaster Employees (PDF)
- DBHSC Key requisition form for MHC for City of Hamilton employees (PDF)
- DBHSC lost key form (PDF)
Key Costs at MHC
The cost for keys is (original or replacement ) $15 per key.
The cost for a new core is $200 per core, this does not include the cost of keys.
For DBHSC requests only, please download and submit the appropriate key requisition form above.